Shipping policy
Processing Times:
Please note order processing times are DIFFERENT than the shipping times shown at check-out. Please take this into consideration when calculating shipping times at checkout.
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. Orders received after 5 p.m. EST will be processed the next business day. You will receive another notification email with the tracking number when your order has shipped.
Please note there could be potential delays due to a high volume of orders or delays due to the postal service that are outside of our control.
Domestic Shipping Rates and Estimates
At Gigi & Poppi, we strive to be authentic. Therefore, we offer calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. You can see in real time what it costs to ship your item based on weight and size of package.
We only offer domestic shipping. No international shipping. We do not ship to P.O. boxes.
We offer free domestic shipping (3-4 business days) on orders over $100.
We currently ship using USPS. You have five different options to choose from when selecting your shipping method.
USPS First Class Package: 1-3 business days
USPS Parcel Select Ground: 2-8 business days
USPS priority mail: 1-3 business days
USPS priority mail express: 1-2 business days. Delivers 7 days a week, 365 days a year (with limited exceptions). Next-day delivery is available to most U.S. addresses.
Please note that these shipping times are estimated times and there are no guaranteed shipping times.
Gigi & Poppi is not responsible for lost or damaged packages. Please contact your local USPS.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 8 days of receiving your shipping confirmation email, please contact us at info@gigiandpoppi.com with your name and order number, and we will investigate it for you.